Last updated: November 2, 2026
About this policy
This policy explains how Crystal Finish Auto Spa (“we”, “us”) handles personal information collected through this website, bookings and our services. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Name, phone number, email and address (for mobile service)
- Vehicle make, model and licence plate
- Booking details and service history
- Payment information, processed securely by our payment provider
- Messages sent through our forms
- Basic technical data such as browser type when you visit our site
How we use it
- Confirming and managing your appointments
- Providing and invoicing our services
- Responding to questions and quotes
- Sending reminders or offers, only if you agree
- Improving our services and website
We never sell your personal information.
Sharing
We share information only with trusted providers who help us run our business, such as payment processing, booking and email services, and only as needed. We may disclose information if required by law.
Cookies and third parties
This site may use essential cookies. It loads fonts from Google Fonts and a map from Google Maps, which may collect technical data such as your IP address under Google’s privacy policy.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your rights
You can ask to see or correct your personal information, or withdraw consent for marketing at any time. Contact us and we’ll respond within 30 days.
Contact us
Crystal Finish Auto Spa
Attn: Cindy Chastaine
4120 Dixie Road, Unit 12
Mississauga, ON L4W 1V8, Canada
Phone: +1 (770) 480-0807
Email: chastain.randf@gmail.com